FAQs
Deliveries typically take 3–5 business days. During campaign or promotional periods, due to a high volume of orders, deliveries may take longer than usual. Please allow up to 10 business days for delivery during these periods.
Maria.B ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Maria.B. do not accept responsibility for slight variances in color or style.
Order can be cancelled within 12 hours. For the cancellation of your order reach out to our support team at help.mariabbd@closetsocialbd.com or call at +880 1332-510551 (10:00 AM to 6:00 PM) except Friday.
Any amendments can be suggested within 12 hours from the receipt of the order. Amendments of the order can be ensured within the stated time only.
For return or
exchange process, reach out to our support team at help.mariabbd@closetsocialbd.com or call at +880 1332-510551 (10:00 AM to 6:00 PM) except Friday
If you are not satisfied with your purchase, you may exchange it with another product. You must bring the article that needs to be exchanged to the nearest Maria.B. Bangladesh store within 14 days of purchase along with the original receipt after informing and approval at help.mariabbd@closetsocialbd.com or +880 1332-510551 (10:00 AM to 6:00 PM) except Friday.
On dispatch, you will be provided a Tracking ID for your order through SMS by our logistic partner. Order can be tracked via Tracking portal of our respective Courier partner.
You can perform a speed exchange of your purchase by contacting our Support Team. Please remember to share all order relevant details i.e. Order number, Email address. The exchange should be made in within 14 days of order delivery.
We do a detailed check of all our products before packaging it. However, if your purchased item is damaged we will verify it and arrange exchange within 14 days of purchase.
We accept payments via Cash on Delivery (COD), MFS (bKash) and credit/debit cards. Visa and Mastercard payments are securely processed through SSLCommerz. For further assistance, please contact our Support Team.
